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27718982878 Sep 5, 2025 01:46
User Message
I am very frustrated with the service I got last week
AI Response
I'm really sorry to hear that you've had a frustrating experience with us last week. Your satisfaction is very important to Schneider Electric. For direct assistance and to make sure your concern is fully addressed, you can email our support team at za-ccc@se.com. Our opening hours are Monday to Friday from 08:00 - 17:00. Alternatively, you can call our regional hub at +27 11 254 6550. If you’d like to share more details about your issue here, I can try to assist further or escalate your concern to the right team. Thank you for letting us know—your feedback helps us improve our service.
27718982878 Sep 5, 2025 01:43
User Message
Where do i find this product ROUND BENONI
AI Response
You can conveniently buy all Schneider Electric smart home products online and have them delivered to Benoni or anywhere in South Africa by: 1. Shopping directly through the Schneider Electric E-Shop: Visit https://eshop.se.com/za to view, order, and pay for the products you need. 2. Local Electrical Distributors: Many large electrical retailers and wholesalers in the Benoni area (like Voltex, ARB Electrical, etc.) are authorized Schneider Electric partners and can supply these products upon order. If you need help placing an online order or wish to find the closest authorized store partner in Benoni, I recommend: - Using the E-Shop’s search function to get all Schneider Electric product details and stock status. - For personalized store recommendations or direct local pickup, you can contact Schneider’s support team at za-ccc@se.com or call +27 11 254 6550 for historical or distributor location inquiries【12:8†Schneider Electric Product Knowledge Rep.txt】. Would you like to be shown an exact product with images, order online via the e-shop, or do you want partner store recommendations closest to a specific address in Benoni? Let me know your preference!
27718982878 Sep 4, 2025 08:20
User Message
i am interested in a smart home solution and my budget is around R1 million, what products would you recommend
AI Response
Thank you for sharing your budget and interest in smart home solutions! Schneider Electric offers top-quality products you can use to create a premium, fully integrated smart home environment. Here are some recommended smart home devices and packages with options suited well within your R1 million budget: *1. Flush Mount Dual-Load 360° PIR Occupancy Sensor* Price: ZAR 1,857.53 Description: Advanced motion sensor designed for seamless integration and intelligent lighting automation, energy management, and security. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/s/a/sae_ue_ms_cdbwe.jpg *2. Surface Mount Dual-Load 360° PIR Occupancy Sensor* Price: ZAR 1,857.53 Description: High-performance motion detector, perfect for automated light and climate control, increasing comfort and security. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/s/a/sae_ue_ms_cdawe.jpg *3. Occupancy Sensor (Single-Load 360° PIR)* Price: ZAR 970.75 Description: Cost-effective occupancy detection for remote room automation and power management, ideal for bedrooms, bathrooms, or smaller spaces. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/s/a/sae_ue_ms_csawe.jpg *4. Vivace 2 x 2.1A USB Charger - White* Price: ZAR 189.51 Description: Engineered for smart homes, supporting convenient device charging and modern interior upgrades. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/k/b/kb32usb_we.jpg *5. Vivace 1 x 2.1A USB Charger - White* Price: ZAR 135.84 Description: Stylish, safe, and versatile smart socket/USB combo, an essential element in smart home living. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/k/b/kb31usb_we.jpg *6. EcoStruxure Ready Energy Sensor for Home Power Monitoring (Powertag 63A)* Price: ZAR 3,603.41 Description: Monitors your home’s energy flow in real-time—an integral part of automated smart home energy management. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/a/9/a9mem1541.jpg *7. Argus Presence Dual-Tech Home Automation Sensor* Price: Not available Description: Intelligent environment/occupancy sensor for seamless integration with aircon, lighting, or alarms. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/c/c/cct551012.jpg With a R1 million budget, you can design a luxury end-to-end system by integrating a full spectrum of lighting automation, security sensors, power monitoring, USB-ready outlets/switches, and robust building system controls through our world-leading EcoStruxure platform. You’ll be able to automate, monitor, and optimize your entire smart home with ease. If you want full packages for every room or a tailored proposal, let me know how many rooms to equip and your special interests (security, luxury switching, climate, AV, or energy), and I can provide a dream home shopping list with estimated costs and guidance to maximize your investment!
27718982878 Sep 4, 2025 08:20
User Message
i am interested in a smart home solution and my budget is around R1 million, what products would you recommend
AI Response
27718982878 Sep 4, 2025 08:19
User Message
what type of products do you have
AI Response
Schneider Electric offers a comprehensive range of products for energy management, automation, and control. Here are some of the main product categories available on the Schneider Electric e-shop: - Circuit breakers and protection devices - Distribution boards and switchgear - UPS systems (Uninterruptible Power Supplies) - Automation and control (including PLCs, HMIs, and relays) - Solar inverters and microgrid solutions - Smart home and building systems (EcoStruxure products) - Wiring devices (plugs, sockets, switches) - Variable speed drives - Motor starters and contactors - Industrial sensors and relays - Industrial enclosures and panel boards Would you like to see featured products or a specific category? Let me know your area of interest, and I can display popular products with prices and images!
27718982878 Sep 4, 2025 08:18
User Message
what type of products do you have This is my phone number please save it for later use in chat +27718982878
AI Response
what type of products do you have
27827390928 Sep 3, 2025 05:59
User Message
Hi
AI Response
Hello and welcome back to Schneider Electric’s SupaChat???? How can I assist you today? Are you interested in product information, our latest promotions, need support, or something else? Let me know how I can help!
16465894168 Sep 1, 2025 18:57
User Message
*Reach new and existing customers at scale using WhatsApp* Using ads that click to WhatsApp, customers can start meaningful conversations with your business in just one click. This innovative ad format gives you more opportunities to reach customers directly — initiating informative conversations while driving purchases. *Get started*: https://www.facebook.com/business/m/ctwa
AI Response
Absolutely! Ads that click to WhatsApp empower businesses—like Schneider Electric partners—to reach more new and existing customers at scale. With a single tap, customers can start direct, meaningful conversations, helping you drive awareness, provide product advice, support purchases, and foster loyalty, all within WhatsApp. As your Schneider Electric SupaChat assistant, I can help you: - Share irresistible promotions and special Schneider Electric offers with your customers via WhatsApp - Instantly showcase catalogue products (with images and pricing) when users enquire through chat - Answer FAQs or support requests in real-time, enhancing the customer’s digital journey - Guide you on best practices for integrating WhatsApp engagement into your sales and after-sales strategy If you want to see Schneider Electric product demos, learn about recent promotions, or get practical templates for converting WhatsApp chats into leads and sales, just let me know. How would you like to maximize your next customer interaction using WhatsApp and Schneider Electric?
16465894168 Aug 30, 2025 18:57
User Message
*Lean into convenience to build loyalty that lasts* Discover a new way of captivating leads and existing customers with ads that click to WhatsApp. Watch this video for instructions on how to create your ads, so you can encourage repeat business and foster long-term loyalty through personalized conversations: https://www.youtube.com/watch?v=t753Fr5w4UE *Get started:* https://www.facebook.com/business/m/ctwa
AI Response
Thanks for sharing insights on driving loyalty through personalized WhatsApp conversations! Leveraging ads that click to WhatsApp is an excellent way to engage leads and customers instantly, which aligns with Schneider Electric’s commitment to providing convenient solutions and seamless support. If you’d like step-by-step guidance on how Schneider Electric can help you make the most of these customer touchpoints—from online engagement to exclusive rewards through our marketplace—just let me know your specific goals or questions. Would you like info on: - Exclusive Schneider Electric marketplace rewards for new or loyal customers? - How to use WhatsApp chat features for lead nurture or technical support? - Showcasing the most popular Schneider Electric products to your next customer (with images and pricing)? - Best ways to build lasting loyalty via e-commerce automation? Tell me what you’d like to know, and I’ll help you get started!
27827390928 Aug 30, 2025 00:09
User Message
Thanks
AI Response
You’re most welcome! If you need more details, want help placing an order, or have any other questions about Schneider Electric products, just let me know. Thank you for contacting Schneider Electric! Remember: We empower all to make the most of our energy and resources. Life Is On! ⚡
27827390928 Aug 30, 2025 00:08
User Message
I’m looking for UPS 3 cheapest ones
AI Response
Here are the 3 cheapest UPS (Uninterruptible Power Supply) options available from Schneider Electric: *1. Easy UPS BVX 1200VA, 230V, AVR, Schuko Sockets* Price: ZAR 2,001.83 Description: Compact entry-level UPS ideal for home and small office electronics. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bvx1200li-gr.jpg *2. Easy UPS BV 800VA, 230V, AVR, IEC Sockets* Price: ZAR 2,388.85 Description: Reliable UPS to provide backup for essential devices with basic AVR and surge protection. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bv800i-ms.jpg *3. Easy UPS BVX 1600VA, 230V, AVR, Schuko Sockets* Price: ZAR 2,655.55 Description: UPS with larger battery capacity suited for running more equipment or with higher loads. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bvx1600li-gr.jpg Would you like more info or would you like help ordering one of these?
27827390928 Aug 30, 2025 00:08
User Message
I’m looking for UPS 3 cheapest ones
AI Response
Here are the 3 cheapest UPS options available from Schneider Electric: *1. Easy UPS BVX 1200VA, 230V, AVR, Schuko Sockets* Price: ZAR 2,001.83 Description: Compact UPS providing basic backup and surge protection—suitable for home and small office electronics. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bvx1200li-gr.jpg *2. Easy UPS BV 800VA, 230V, AVR, IEC Sockets* Price: ZAR 2,388.85 Description: Entry-level UPS for electronics and computers—offering reliable power backup and surge protection. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bv800i-ms.jpg *3. Easy UPS BVX 1600VA, 230V, AVR, Schuko Sockets* Price: ZAR 2,655.55 Description: Versatile UPS with extra capacity, ideal for small businesses or heavier home loads—includes surge protection. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/b/v/bvx1600li-gr.jpg Let me know if you’d like more details or specifications for these products!
27827390928 Aug 29, 2025 23:41
User Message
hello
AI Response
Hello and welcome to Schneider Electric’s SupaChat???? I’m here to help you get the most out of Schneider Electric. Whether you’re looking for our latest promotions, need support, or want to explore our products, I’ve got you covered! Go ahead, ask me something—where would you like to start?
27827390928 Aug 29, 2025 22:30
User Message
good day This is my phone number please save it for later use in chat +27827390928
AI Response
Hello and welcome to Schneider Electric’s SupaChat???? Thank you for reaching out! I’ve saved your phone number securely to assist you better during our chat. I’m here to help you get the most out of Schneider Electric. Whether you are chasing the latest promotions, need support, or want to explore products, I’ve got you covered. Go ahead, ask me something – where would you like to start?
27827390928 Aug 29, 2025 22:29
User Message
can you send me 2 ups products
AI Response
*1. Galaxy VS UPS 20kW* Price: ZAR 237,636.00 Description: High-performance 20kW UPS ideal for critical systems. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/g/v/gvsups20khs.jpg *2. APC Smart-UPS SRT Li-Ion 2200VA, Rackmount* Price: ZAR 60,826.67 Description: Reliable lithium-ion UPS solution for rack systems with extended battery life and robust protection. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/s/r/srtl2200rmxli.jpg
27827390928 Aug 29, 2025 22:28
User Message
can you send me 2 circuit breakers products?
AI Response
*1. Acti9 iC60N Miniature Circuit Breaker, 1P, 6kA, 20A* Price: ZAR 78.95 Description: Reliable protection for residential and commercial applications with a 6kA breaking capacity. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/a/q/aq_nom_a9f78120_3537799_zoomed.jpg *2. Acti9 iC60H Miniature Circuit Breaker, 3P, 10kA, 32A* Price: ZAR 459.11 Description: High-performance 3-pole 10kA MCB, ideal for demanding outlets offering robust protection and easy installation. https://eshop-za.se.com/media/catalog/product/cache/487fb288d2db965b641dd1b167ae69be/a/q/aq_nom_a9f77332_3538106.jpg
27827390928 Aug 29, 2025 22:28
User Message
hello This is my phone number please save it for later use in chat +27827390928
AI Response
Hello and welcome to Schneider Electric’s SupaChat ???? Thank you for getting in touch! I’ve securely detected your phone number—you don’t need to share it again. I’m here to help you get the most out of Schneider Electric. Whether you are chasing the latest promotions, need support, or want to explore products, I’ve got you covered. Go ahead, ask me something – where would you like to start?
27827390928 Aug 29, 2025 22:27
User Message
hello This is my phone number please save it for later use in chat +27827390928
AI Response
Hello and welcome to Schneider Electric’s SupaChat???? I’m here to help you get the most out of Schneider Electric. Whether you are chasing the latest promotions, need support, or want to explore products, I’ve got you covered. Your phone number has been successfully detected and saved. Go ahead, ask me something - where would you like to start?
27827390928 Aug 29, 2025 22:24
User Message
hello This is my phone number please save it for later use in chat +27827390928
AI Response
Hello and welcome to Schneider Electric’s SupaChat???? I’m here to help you get the most out of Schneider Electric. Whether you are chasing the latest promotions, need support, or want to explore products, I’ve got you covered. Go ahead, ask me something - where would you like to start? Your phone number has been automatically saved for personalized assistance—no need to mention it again!
27827390928 Aug 29, 2025 22:12
User Message
hi This is my phone number please save it for later use in chat +27827390928
AI Response
Hello and welcome to Schneider Electric’s SupaChat???? I’m here to help you get the most out of Schneider Electric. Whether you are chasing the latest promotions, need support, or want to explore products, I’ve got you covered. Your phone number has been safely detected and saved for your convenience. Go ahead, ask me something—where would you like to start?

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